Junior Technical Support Engineer Job At PT.ZTE Indonesia
Close Date : 01 December 2008
Junior Technical Support Engineer
Responsibilities:
* Responsible for BSC and BTS System related equipment maintenance;
* Assist to Initial Correction for NOC Surveillance Initiated Fault;
* New BSC / BTS / Transmission Site Acceptance on Behave of Customer;
* Other Services – Acceptance Tests and Other Services;
* Technical support to the Transmission fault diagnosis with the Subcon Maintenance team;
* Escalate the faults to NOC which can not be solved on the spot;
* Receive the BSS initial faultS information from NOC monitoring Engineers and monitor Subcon maintenance team’s fault diagnosis process.
* Submit the Daily and weekly maintenance reports to the BSS Expert in NOC.
* Be responsible for project implementation and product maintenance.
* Provide guidance, consultancy, technical support, and problem resolution to key customers/channel partners in project implementation.
* Lead role in working with the team to continuously enhance and improve the support service framework to achieve channel partners and customers satisfaction.
Requirements:
* Bachelor/Master’s degree in Electrical/Electronics with at least 2 year in mobile/consumer/wireless industry.
* Requires proven technical BTS, BSC, commissioning, testing and related tools.
* Ability to work in a cross-functional environment.
* Requires proven technical Microwave and related tools.
* Position requires excellent written and verbal communication skills in English and Bahasa.
* Excellent presentation skills and ability to multi task will be a strong plus.
* Have to work at Balikpapan or Samarinda.
Forward your comprehensive resume and CV in English to :
HRINDONESIA@ZTE.COM.CN
Quoting job reference code in the subject or post them to:
PT.ZTE Indonesia
Gedung The East 27
Mega Kuningan
Jakarta 10220
Junior Technical Support Engineer
Responsibilities:
* Responsible for BSC and BTS System related equipment maintenance;
* Assist to Initial Correction for NOC Surveillance Initiated Fault;
* New BSC / BTS / Transmission Site Acceptance on Behave of Customer;
* Other Services – Acceptance Tests and Other Services;
* Technical support to the Transmission fault diagnosis with the Subcon Maintenance team;
* Escalate the faults to NOC which can not be solved on the spot;
* Receive the BSS initial faultS information from NOC monitoring Engineers and monitor Subcon maintenance team’s fault diagnosis process.
* Submit the Daily and weekly maintenance reports to the BSS Expert in NOC.
* Be responsible for project implementation and product maintenance.
* Provide guidance, consultancy, technical support, and problem resolution to key customers/channel partners in project implementation.
* Lead role in working with the team to continuously enhance and improve the support service framework to achieve channel partners and customers satisfaction.
Requirements:
* Bachelor/Master’s degree in Electrical/Electronics with at least 2 year in mobile/consumer/wireless industry.
* Requires proven technical BTS, BSC, commissioning, testing and related tools.
* Ability to work in a cross-functional environment.
* Requires proven technical Microwave and related tools.
* Position requires excellent written and verbal communication skills in English and Bahasa.
* Excellent presentation skills and ability to multi task will be a strong plus.
* Have to work at Balikpapan or Samarinda.
Forward your comprehensive resume and CV in English to :
HRINDONESIA@ZTE.COM.CN
Quoting job reference code in the subject or post them to:
PT.ZTE Indonesia
Gedung The East 27
Mega Kuningan
Jakarta 10220
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